About Ohana
Our mission is to give everyone the freedom to live where they want, when they want. For guests, Ohana provides the freedom to transition to the place they want to live; for hosts, the peace of mind that their rent is covered by a trusted subtenant.
Founded in 2023, we're backed by Neo, Wave Capital, Lightbank, and 75 & Sunny — including Zillow's co-founder & CEO and Airbnb's Head of Payments, Data Science, Engineering, and M&A.
About the role
Ohana partners with professional housing providers across the United States and other major markets, many of whom operate hundreds or thousands of furnished apartments. We’re looking for a Supply Lead based in South Africa to support our US team and help guests find the right home from this inventory.
This is a client-facing, sales-oriented role. You’ll develop a strong understanding of the properties available through our partners, speak one-on-one with guests about what they’re looking for, and recommend the units that best fit their location, budget, timing, and preferences.
You’ll work closely with our US team and our housing partners to understand availability, pricing, neighborhoods, and the differences between properties. Over time, you should be able to confidently guide someone who may have never visited the city before and explain why one neighborhood, building, or unit may be a better fit than another.
Many of the guests you’ll work with are relocating, studying, interning, or working in cities such as New York, Boston, Washington DC, and London. Strong communication skills and comfort working with customers from the United States, UK, and other international markets are essential.
The goal is simple: understand what the guest needs, know our partners’ inventory extremely well, and help them confidently choose and book the right home.
What you'll do
About you
- Great with people
- High energy and excited about connecting with Ohana hosts and guests
- 0-1 scaling experience, particularly in product or service development
- Deep understanding of relationship psychology and matchmaking principles.
- Ability to thrive in a fast-paced, evolving environment.
- Strong leadership skills with experience in team management and development.
- Bonus for sales experience